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Customer Service Performance Survey – Set 1
Alex Wright
2026-07-30T08:27:09+00:00
Feedback
We value your custom and we want to continually grow to offer greater value solutions and services.
Your First Experience Matters
Name
*
Local Authority
*
Email
*
How do you contact our service department? Please select all that apply.
*
Phone
Email
Online portal
In person
Other (please specify)
If other, please specify
*
Based on your most recent contact, what was the purpose of your enquiry?
*
Product issue
Installation or setup
Maintenance or repair
Warranty claim
General question
Other (please specify)
If other, please specify
*
How satisfied were you with the time it took to receive an initial response?
*
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
How satisfied were you with the time it took to resolve your issue?
*
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
What did we do well?
*
Thank you for your feedback.
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